According to what I was previously told by Ancestry support, public member trees were last indexed on October 10th. It has been EIGHT months and my tree still isn’t showing in public member tree searches.
I rechecked my tree (Heartland Genealogy) to make sure it meets the minimum requirements to be included in the indexing of public member trees.
Must be a PUBLIC tree (under tree settings)
Tree must contain Ancestry Sources (Tree Overview)
I then ran my ‘standard’ search for Judson Foster Crawford to verify that my tree still isn’t showing up in the results:
An exact search for Judson Foster Crawford has resulted in 24 trees for the past several months. When I scroll the results list, my Heartland Genealogy tree is NOT listed.
I rechecked the profile for Judson Foster Crawford to verify that there are Ancestry sources attached.
Since I was told that it might not be possible to search for my own tree, I tried doing the same search with my ‘free’ Ancestry account.
I also tried the same search from an Ancestry Library Edition account provided by the Kansas State Historical Society.
After verifying that my tree isn’t showing up in a public member tree search, I called Ancestry support (again). Support diligently asked questions about my problem and duplicated the issue. During the conversation, I was not told the last index date. I was given a case number and they are supposed to email me when the issue is resolved.
For the “rest of the story” see my previous blog post, Ancestry Indexing Update.
The wait begins again!